We have been getting a few calls from worried customers about cloudy or solidified jojoba. This is perfectly normal and there is no reason for concern. As the temperature drops, jojoba will become cloudy or become solid. Hardening at lower temperatures is a normal process that occurs with most waxes and fats (jojoba is a liquid wax ester). Typically, jojoba will start to get cloudy or solidify at around 50 degrees Fahrenheit. During winter more customers will experience this natural process. If you look at the image on the left, you will notice that one of the bottles of jojoba is clear and the other is cloudy. The bottle on the left was exposed to cold temperatures. After an hour or so at room temperature it looked just like the bottle on the right.
If your jojoba arrives cloudy or solid, allow it to reliquify at room temperature. The time required for this to happen will depend on the ambient room temperature and how cold the jojoba is. Please do not attempt to reliquify jojoba in boiling water or by placing it in the microwave.
Solidification does not affect jojoba's quality, however it may cause separation of the phospholipids, a white wispy substance that can settle to the bottom of the container. Phospholipids are good for the skin. Shake the container well to reintegrate them.
Have you noticed your jojoba becoming cloudy or solid at low temperatures?